The terms of purchase are such that the purchaser fully understands that they are purchasing a product that is not evaluated by the FDA. All Carolina Hemp company products, including those with trace of amounts of .3% THC or less, are in accordance with the Federal Farm Bill of 2018.
All Queen Hemp Company products are in complete compliance with the FDA regulations as such we make no claims of any of our products treating or benefiting any conditions. If you decide to purchase any of our products you understand you do so at your own conclusion that these hemp products can give you any additional benefits in your day to day life. We recommend consulting a physician before using any products we sell.
ALL SALES ARE FINAL. You may contact us directly at (704) 737-2339 to discuss any questions you have concerning refunds. All Terms of sale, use, and conditions will be governed pursuant to the laws of North Carolina, United States of America, notwithstanding any principles of the conflicts of law. The purchaser consents upon purchase that personal jurisdiction will be governed by the State of North Carolina if any dispute between the purchaser and the company should arise. Both parties agree that any disputes arising out of these terms of sale or us or return policy shall be in the state and or federal courts in North Carolina.
Damage During Shipping: We take customer satisfaction very seriously. We thoroughly inspect all our shipments carefully before leaving our warehouse however we understand that during the transport process packages are subject to damage. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 72 hours of arrival. Please contact us at directly and provide information of the damage so we can rectify the situation.
Shipping Policy: All United States customers can expect packages to arrive within 5 to 10 business days.