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General Questions


  • What is CBD oil?

    CBD, short for cannabidiol, is a chemical compound from the cannabis plant. It’s a naturally occurring substance that’s used in products like oils and edibles to impart a feeling of relaxation and calm. Unlike its cousin tetrahydrocannabinol (THC), it’s not psychoactive. Read here for more information.

  • Is CBD oil legal?

    Policies vary widely. Marijuana and CBD are currently fully legal for both medicinal and recreational purposes in Alaska, California, Colorado, Maine, Massachusetts, Michigan, Nevada, Oregon, Vermont, Washington, and Washington D.C. In 23 states, it’s legal in some form, such as for medicinal purposes. Another 14 states permit just CBD oil. But both are illegal in Idaho, Nebraska, and South Dakota. Read here for more information.

  • Will I fail my drug test?

    No, as long as you’re buying third-party tested CBD with no added THC. However, lighly sensitve tests may find trace amounts. Read here for more information.

  • What is the difference between hemp and marijuana?

    Hemp and marijuana are both terms used to describe different varieties of Cannabis and both can produce an abundance of CBD. As members of the same family, hemp and marijuana share many visual similarities, but at a chemical level, the two plants have vastly different amounts of Tetrahydrocannabinol (THC), the intoxicating compound found in Cannabis. While hemp is characterized by producing a nearly non-existent amount of THC (less than 0.3%), marijuana can produce an abundance of THC (up to 30%).


  • What if my product is damaged when it arrives?

    We take customer satisfaction very seriously. We thoroughly inspect all our shipments carefully before leaving our warehouse however we understand that during the transport process packages are subject to damage.  Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made within 72 hours of arrival. Please contact us at directly and provide information of the damage so we can rectify the situation.

  • When will my product arrive?

    All United States customers can expect packages to arrive within 5 to 10 business days.

Returns and Refunds

  • Can I return and order if I’m not satisfied?

    ALL SALES ARE FINAL. You may contact us directly at (704) 737-2339 to discuss any questions you have concerning refunds. All Terms of sale, use, and conditions will be governed pursuant to the laws of North Carolina, United States of America, notwithstanding any principles of the conflicts of law.  The purchaser consents upon purchase that personal jurisdiction will be governed by the State of North Carolina if any dispute between the purchaser and the company should arise. Both parties agree that any disputes arising out of these terms of sale or us or return policy shall be in the state and or federal courts in North Carolina

Queen Hemp Company